While your creditors can contact you via phone, fax, mail, or even in person—the Fair debt Collection Practices Act requires that all debt collectors treat you with basic fairness.
This video provides an overview on the Fair Debt Collection Practices Act. This federal law prohibits creditors from harassing or abusing you, such as calling you before 8:00 a.m. or after 9:00 p.m., contacting you at work when you are not allowed to receive personal calls, and threatening you with false legal claims. Learn which personal household debts this act applies to in this full clip.
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